MEMBERS & GUESTS PROTOCOLS
The World Health Organization (WHO) declared the COVID-19, (coronavirus) an international public health emergency.
In order to prevent the risk of transmission of the coronavirus between our employees and our members and customers, an internal protocol was developed that defines the necessary prevention, control and monitoring procedures. This ensures that the requirements set by Portugal’s Tourist Office are met, in accordance with the guidelines of the Department of Health (DGS), which allows us to consider Four Seasons Country Club a healthy and safe establishment (Clean & Safe).
This protocol is for members and guests, it extracts relevant information from our internal protocol and its objective is to inform all of our members and guests of the behaviour to be adopted as well as the conditions of access for the different services provided during your stay at the club.
• HAND HYGIENE
Suitable hand washing with soap and water several times a day or whenever
warranted, for at least 20 seconds, or use of alcohol-based cleaning
• RESPIRATORY ETIQUETTE
Do not cough or sneeze into your hands or in the air. You should do it into the fold
of the elbow with the forearm, or use disposable tissues.
• SOCIAL DISTANCING
Distance from other people (employees or guests) should be at least 1 metre
outdoors, and 2 metres indoors. When this is not possible, you should avoid
face-to-face contact. Making contact when greeting someone (handshakes, hugs,
etc.) is not permitted, nor is socialising in groups if not from the same household.
• SELF-MONITORING OF SYMPTOMS
The most common symptoms are a high temperature (38°or greater), persistent
cough (or worsening of an existing cough) and breathing difficulties. Everyone
should monitor their own symptoms and if you experience any of the above you
should immediately contact SNS number 808 24 24 24 and stay in you villa awaiting
further instructions. You should also inform reception immediately so we can follow
the procedures in the company’s contingency plan.
• INDIVIDUAL PROTECTION
It is mandatory to wear a mask whenever you are indoors or in contact with
employees, members or other guests.